IT Support & Service Desk
User-first troubleshooting across Windows, Microsoft 365, identity, hardware, software, and connectivity issues.
- Incident triage & escalation
- Technical documentation
- Patient end-user support
CALGARY, AB OPEN TO WORK
SUBHNETAR SINGH
I support people, troubleshoot with patience, and build
reliable systems that remain understandable after handoff.
IT SUPPORT · CLOUD INFRASTRUCTURE · SYSTEMS
01 / ABOUT
WHO AM I
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HELLO, I’M SUBHNETAR.
A SAIT IT Services graduate who enjoys making technology feel less stressful for the people using it.
I approach support calmly: understand the issue, explain what is happening in plain language, restore service, and leave behind documentation that helps the next person move faster.
My current focus is service desk operations, Microsoft Azure, Windows Server, networking, and practical automation. I learn by building hands-on environments, testing them carefully, and turning recurring problems into repeatable solutions.
- BASED IN
- Calgary, Alberta
- EDUCATION
- SAIT · IT Services Diploma
- FOCUS
- Support · Cloud · Systems
- AVAILABILITY
- Open to work
02 / EXPERTISE
WHAT I DO
Practical support, infrastructure, and automation—built around reliable outcomes, useful documentation, and clean handoffs.
Cloud & Windows Systems
Hands-on Azure and Windows Server labs focused on infrastructure that is secure, observable, and easy to maintain.
- Azure App Service & cost management
- Active Directory & Group Policy
- DNS, DHCP & RRAS
Networking & Automation
Foundational enterprise networking with scripting and configuration tools that make repetitive work predictable.
- VLAN, STP, VLSM & WLAN
- PowerShell, Python & Bash
- Ansible, Docker & YAML
03 / TOOLKIT
MY TECH STACK
CLOUD
Microsoft Azure
App Service
Load Balancing
Cost Management
SYSTEMS
Windows Server
Active Directory
RHEL / Fedora
VMware ESXi
NETWORKING
Cisco CML
VLAN / STP
DNS / DHCP
Wireless
AUTOMATION
PowerShell
Python
Ansible
Docker / CI/CD
SAIT IT SERVICES DIPLOMA
GOOGLE IT SUPPORT
MICROSOFT 365 FUNDAMENTALS
OCI GENAI PROFESSIONAL
04 / SELECTED WORK
PROJECTS
QUEUE TRACKING SYSTEM
YOLOv8 · Raspberry Pi · Azure App Service
WIT CLOUD COST MODEL
Azure · FinOps · Excel · Tagging
WINDOWS NETWORK BUILD
AD DS · DNS · DHCP · RRAS · Group Policy
ANSIBLE SERVER AUTOMATION
Ansible · Python · Linux · YAML
HAVE A ROLE OR PROJECT IN MIND?
CONTACT
I’m open to IT Support, Service Desk, Cloud Support, and Junior Systems Administration roles in Calgary or remotely across Canada.
SUBHNETARSINGH@ICLOUD.COM